To all employees, we hope that you and your families are staying safe through these trying times.
Below you will find the latest updates from RSL’s President – Ron Lewkowitz and Novatech’s President and CEO Harold Savard. (Past messages are available for your convenience.) Also, there are helpful resources pertaining to COVID-19 found below. Please ensure that you take proper precautions in your day-to-day actions in order to assist in flattening the curve.

May 15, 2020

Happy Friday everyone,

We are finishing off our 10th week of this collective project. It is getting better than the first week, it may even feel like we have managed to establish a certain routine, but let’s remain alert and vigilant.

The vast majority of sectors in our industry are reopened, and governments will prioritize seniors’ housing projects as well as construction projects of schools and hospitals. On Tuesday, Ontario will reopen new construction sites. This is good news for us, but we must continue to monitor the reaction of our customers and markets closely and adapt as we go along.

Speaking of adaptation, this week our marketing team has started webinars with customers to present our new products and marketing tools. These online sessions have been a resounding success and our customers greatly appreciate them. I am really impressed by the speed with which such a project was set up. All of our ways of doing things are currently undergoing major changes. Today, we can buy condos and houses virtually, so why not doors, patio doors and windows? Thank you and bravo to our marketing team who ensures that our customers are ready for the new season.

Our drawing contest is another great success. Thank you for your participation and especially your great creativity which was without any doubt at the rendezvous. So much so that all the drawings were selected and will be used as mosaics for the upcoming birthday cards. Congrats!

Canada is off on Monday. I wish you all a good weekend. On my side, walking and cycling are on the agenda, with every precaution and hand washing in between each getaway.

Again, thank you. Please stay safe. It’s going to be OK.

Until Tuesday…

Harold Savard, P. Eng.
President and CEO

April 8, 2020

Dear friends and coworkers,

I have spoken to most of you and also wish to put in writing my thanks, appreciation and admiration for the tremendous job that you are all doing. Please share this message with the rest of your team whose emails I do not have. These are extraordinary times that no one could predict or fully prepare for. Nevertheless, RSL’s leadership did plan for the uncertainties of an emergency. Our Business Continuity Plan prepared us in many ways to react quickly and intelligently to an emergency. Now we are adapting that Plan for a health crisis.

Your safety continues to be our top priority. Therefore, our office is working remotely and doing an incredible job of fulfilling all purchasing, accounting, marketing, and customer service tasks smoothly. And Novatech has assisted us in establishing stringent safety procedures for our production facilities. Our team in Ohio continues to do an amazing job fulfilling our customer’s orders. I truly describe them as loyal, brave and dedicated. Orders are surprisingly high and our customers rely on us now more than ever before. As our competitors close their facilities, RSL becomes even more valued in everyone’s eyes. Our coworker that contracted COVID19 has recovered and is now resting at home. On Monday, if everyone else from Fernwood’s production team stays healthy, we will reopen that facility.

Since most of Novatech’s facilities remain closed by order of the Quebec government, except for a few that can still supply the U.S. market, we are the major success story in the Novatech Group. You should be incredibly proud of that accomplishment. You deserve all of the credit! Our success is resting fully on your shoulders and I urge you all to maintain the safest possible strategies to remain healthy. We anticipate that next week, we will be able to establish a website dedicated to sharing news with all Novatech and RSL employees.

With sincere thanks,

Past Messages

Covid-19 Safety Rules

General Rules: March 27, 2020 Safety Procedures: Covid-19


Covid-19 Saftey Rules in Excel Spreadsheet
Thank You Letter from Ron

In order to protect the health of employees and those visiting the workplace, we must:

  1. Respect the safety and hygiene procedures in place “Wash Hands Hourly and Log”
  2. Check the communications board every day
  3. Social distancing: 3 to 6 feet between workers at all times
  4. If you have symptoms, do not come to the plant; phone your supervisor

If you have been in contact with anyone who is contaminated or who is awaiting testing:

  1. 14 days of preventive isolation
  2. No meetings / gatherings
  3. One employee at a time in the wash rooms
  4. Lunches must remain in designated areas
  5. No access to the cafeteria before a shift begins
  6. Drink from water bottles only or provided disposable cups
  7. Go directly to your work station after punching / checking in
  8. Maintain social distancing at break and lunch times 6 feet minumum
  9. Only (1)- Employee allowed in office at a time
  10. Stay in the established work areas – do not wander from building to building
  11. Punch time-machine-card and go directly to work station.
  12. Keep your PPE with you at all times “Be Responsible”
  13. Whenever possible, leave doors open
  14. Return to your home / practice social isolation



Hygiene Rules: March 27, 2020

In order to protect the health of employees and those visiting the workplace, we must:

    1. Respect the safety and hygiene procedures in place
    2. Avoid touching your eyes, nose and mouth with your hands
    3. Wash your hands frequently with soap and water for at least 20 seconds
    4. One person at a time in the washrooms
    5. Should you cough or sneeze, cover your mouth and nose with your arm to reduce the spread of germs
    6. Avoid contact with anyone showing symptoms such as fever and cough


  1. Use an alcohol based disinfectant if you don’t have access to soap and water
  2. If you use a paper facial tissue, throw it away as soon as possible after use and then wash your hands
  3. Make sure you clean your work station and frequently touched objects “Minumum of TWICE daily”on a regular basis
  4. Wash your hands as often as you can
  5. Cough or sneeze into your elbow or a facial tissue
  6. Don’t shake hands when greeting someone, and avoid hugging



Shipping & Receiving

Establish best practices to be followed to ensure the health and safety of the carrier in the plant.

    1. Access points to the plant are closed, and will open only on request by calling the plant manager.
    2. A sign with instructions is placed at all entry points. Points (2-6) are explained to the person arriving.
    3. Circulation inside the plant is prohibited for the external carriers beyond the unloading zone, even to use the washrooms.
    4. Always keep a distance of at least 6 feet between people in proximity, if proximity is necessary, use proper PPE.
    5. After backing up to loading-dock, DO NOT REMAIN ON THE LOADING PLATFORM; please return to the cab of your truck.
    6. In exceptional cases, the documents associated with the shipping/reception will not be signed.
    7. Shippers are not expected to move any cargo already in the trucks of external carriers.
    8. Any goods received must be quarantined for 48 hours or cleaned with a suitable product.
    9. Potential contamination points are disinfected on a regular basis (handles, handling equipment, etc.)
    10. The operators will notify the driver when all the merchandise has been loaded or unloaded.

Thank you for your cooperation!



Preventive Isolation

Objective: Novatech Group must ensure the health and safety of its employees.
With this goal in mind, management has established strict precautionary measures, such as isolation at home for 14 days, even when no symptoms are evident.

  1. Stay at home, unless you have a medical appointment
  2. Avoid any contact with family members
  3. Wash your hands frequently and use alcohol-based hand sanitizers
  4. Actively monitor your temperature and watch for the appearance of any symptoms (fever, cough, difficulty breathing)
  5. Contact the Human Resources Department by email or phone every 3 days to notify them of your state of health
  6. Should any symptoms arise during the voluntary isolation period, the person affected must call 1-800 222-1222 immediately
  7. Do not use public transport (e.g., bus, metro, taxis)
  8. Have your provisions delivered to your home instead of going to the store yourself, if possible
  9. Contact the Human Resources Department at Fernwood 609-645-9770 on the Thursday morning before you return to work to confirm this return



Arrival on Site

Anyone showing compatible symptoms and who meets the criteria for exposure.
This person is instructed to self-isolate at home until lab results overturning the diagnosis have been received; if he has close contacts at high risk for contamination, he must continue to self-isolate even if his own result is negative.
Checked by: Monday – Tuesday – Wednesday – Thursday – Friday

  1. Entrance by the authorized door
  2. Employee Temperature upon arrival
  3. Hand washing obligatory in accordance with established method
  4. Assess the state of health/questionnaire
  5. Assess the state of health of the family
  6. Review the employee’s movements morning and night
  7. Review the movements of family members (care of a relative)
  8. One employee at a time in the rest room
  9. Lunches must be kept in the lockers (Ice pack)
  10. No Gathering at the time clock -maintain social distencing 6-ft
  11. Go directly to the work station after punching in
  12. Take a look to the communication board



Worker selection

Anyone showing compatible symptoms and who meets the criteria for exposure.
This person is instructed to self-isolate at home until lab results overturning the diagnosis have been received; if he has close contacts at high risk for contamination, he must continue to self-isolate even if his own result is negative.
Recalled by:

The return to work is voluntary

  1. Has not travelled since March 15, 2020
  2. No symptoms: cough, fever, difficulty breathing
  3. Check for other symptoms (runny nose, headache)
  4. No symptoms in the family
  5. Check whether any family members are at high risk for contamination (physician, nurse, etc.)
  6. Does not have an immunodeficient medical condition or family member with this condition
  7. Validation of possible exposure: Family visit, no stops en route
  8. Supervisor’s comments:



Covid-19 Resources

All RSL employees have access to TELADOC. TELADOC doctors can answer questions about the disease, evaluate your risk, and provide support by a phone or video call to help relieve symptoms for affected patients, addressing both physical and mental health needs. Please click the links below for more information

Corona Virus FAQ

Protect Yourself and Your Family

Covid-19 Qué necesita saber
Coronavirus Flu or Cold Info Flyer.pdf


Center for Disease Control and Prevention – CDC- COVID-19

The Center for Disease Control and Prevention (CDC) provides valuable information and resources regarding COVID-19. Click the link below to visit the CDC’s website.


Employee Rights

Click the link below to find information on employee rights under the Families First Coronavirus Response Act (FFCRA)

Employee Rights (


Stress and Coping

COVID-19 has upended daily life and routines for everyone. Below is a great resource which offers tips to help cope with the stress that this pandemic has brought on.