Remote work at home continues for all customer service, purchasing and accounting personnel. When it is appropriate to return to work, health and safety precautions will be established.
April 8, 2020
Dear friends and coworkers,
I have spoken to most of you and also wish to put in writing my thanks, appreciation and admiration for the tremendous job that you are all doing. Please share this message with the rest of your team whose emails I do not have. These are extraordinary times that no one could predict or fully prepare for. Nevertheless, RSL’s leadership did plan for the uncertainties of an emergency. Our Business Continuity Plan prepared us in many ways to react quickly and intelligently to an emergency. Now we are adapting that Plan for a health crisis.
Your safety continues to be our top priority. Therefore, our office is working remotely and doing an incredible job of fulfilling all purchasing, accounting, marketing, and customer service tasks smoothly. And Novatech has assisted us in establishing stringent safety procedures for our production facilities. Our team in Ohio continues to do an amazing job fulfilling our customer’s orders. I truly describe them as loyal, brave and dedicated. Orders are surprisingly high and our customers rely on us now more than ever before. As our competitors close their facilities, RSL becomes even more valued in everyone’s eyes. Our coworker that contracted COVID19 has recovered and is now resting at home. On Monday, if everyone else from Fernwood’s production team stays healthy, we will reopen that facility.
Since most of Novatech’s facilities remain closed by order of the Quebec government, except for a few that can still supply the U.S. market, we are the major success story in the Novatech Group. You should be incredibly proud of that accomplishment. You deserve all of the credit! Our success is resting fully on your shoulders and I urge you all to maintain the safest possible strategies to remain healthy. We anticipate that next week, we will be able to establish a website dedicated to sharing news with all Novatech and RSL employees.
With sincere thanks,